New Guests
We ask that all new guests arrive 10 minutes before their appointment time to fill out a Client Profile Form. These forms are necessary for optimal treatment results and in identifying any medical conditions staff need to be aware of.
Etiquette
Late arrivals could result in the reduction of actual service times, though guest will still be charged the price of a full service.
A minimum of 24 hours notice is required for cancellations and is proper etiquette.
We kindly ask that all cellphones be silenced during visits, to ensure you receive the best possible experience.
All services are by appointments only.
It's recommended you book your appointments as far in advance as possible to ensure the most convenient times and dates are available.
When booking appointments 60min in length or greater we ask that a credit card number be provided in order to hold your time. -This can be done over the phone by calling us at 705-543-9753
Cancellation Policy
We understand that there may be occasions where you are unable to keep a scheduled appointment. All we ask is that you kindly contact us within 24hrs of your scheduled appointment to make alternate arrangements.
Please keep in mind that last minute cancellations or "no-shows" leave us with empty appointment times that another guest could have enjoyed. Guests that we may have had to turn away.
Failure to show for an appointment will result in a 100% service fee, and cancellations with less then 24hrs notice given will result in a 50% service fee.
This charge must be paid prior to your next appointment being booked.
Cell Phones
We are proud to offer a relaxing cellphone-free environment, and kindly ask that all devices be silenced and put away before your appointment.
Payment Methods
We accept Visa, MasterCard, Interact and Cash.
Prices are subject to change without notice.